Ulcomb House

24 London Road, Sittingbourne, Kent, ME10 1NA

01795412230

Care Type

Residential Care

Inspection date

5 July 2019

Provider

Cartref Homes UK Limited

Beds

5 beds

Rating history

GoodMar 2016
Requires ImprovementJul 2018
GoodJul 2019

Improved from Requires Improvement to Good in 2019. CQC has rated this home 3 times since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Cartref Homes UK Limited, which runs 3 care homes in England: 3 rated Good.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Ulcomb House

Ulcomb House is a residential care home in Kent, providing personal care and support for adults with learning difficulties. Further details from the Care Quality Commission's most recent inspection are set out below.

Ulcomb House provides accommodation and personal care for up to five people with learning difficulties, with four residents living there at the time of inspection. The service occupies three floors of an adapted building with an enclosed garden and offers one-to-one and two-to-one support to some residents. Staff treat people with kindness, respect and compassion, listening to residents and taking an interest in their views.

People are actively involved in decisions about their care and support, with their privacy, dignity and independence respected and promoted throughout the service.

Source: CQC inspection report, 31 July 2019

Specialist Care

Learning disabilitiesYounger adults

Facilities & Amenities

GardenEn-suite Rooms

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 5 places — this is not a vacancy count
Registration checked: Registered · ME10 1NA

Registered care categories

Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 31 July 2019. Latest inspection date recorded: 5 July 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Ulcomb House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Ulcomb House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Ulcomb House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Ulcomb House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees