Twyford House

Whitfield Avenue, Dover, Kent, CT16 2AG

01304241804

Care Type

Residential Care

Inspection date

7 June 2022

Provider

Voyage 1 Limited

Beds

12 beds

About Twyford House

Twyford House is a care home in Kent that offers a genuinely homely setting for those who need a little extra support in their daily lives. The team there takes real pride in making residents feel at ease, and families can take comfort in knowing that the people they love are being looked after in a warm, familiar environment. If you are exploring care options in the Kent area, Twyford House is well worth getting to know.

Twyford House is a residential care home accommodating up to 14 people, with 11 residents at the time of inspection. The service provides accommodation and personal care to people with a learning disability and autistic people. The staff are committed to ensuring residents receive respect, equality, dignity, and choices that support their independence and access to local communities.

The home focuses on delivering person-centred care that recognises the individual needs and preferences of those it supports.

Source: CQC inspection report, 22 July 2022

Specialist Care

Learning disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 12 places — this is not a vacancy count
Registration checked: Registered · CT16 2AG

Registered care categories

Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 22 July 2022. Latest inspection date recorded: 7 June 2022.

Safe: Requires improvement
EffectivePublished 19 February 2019: Good
CaringPublished 19 February 2019: Good
ResponsivePublished 19 February 2019: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Twyford House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Twyford House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Twyford House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Twyford House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees