Tramways

39 Trebarwith Crescent, Newquay, Cornwall, TR7 1DX

01637874418

Care Type

Residential Care

Inspection date

16 February 2021

Provider

Mrs M V Musselwhite

Beds

8 beds

Rating history

GoodJan 2015
GoodMay 2017
GoodNov 2019

Rated Good at every inspection since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Mrs M V Musselwhite runs in England.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Tramways

Tramways is a residential care home in Cornwall providing personal care and support for people with a learning disability. The findings below set out what CQC observed on inspection.

Tramways is a residential care home providing personal care for up to eight people with a learning disability, supporting seven residents at the time of inspection. The service operates from one domestic style property. Staff generally use Personal Protective Equipment effectively to protect residents from infection, with adequate supplies in place and staff aware of proper usage.

During the inspection, the registered manager and a senior staff member were observed in the office without masks. Following this observation, the registered manager immediately instructed all staff to wear masks at all times throughout the service and updated risk procedures to reflect this requirement. Staff demonstrated understanding of infection control measures and the service took prompt action to strengthen safety protocols.

Source: CQC inspection report, 4 March 2021

Specialist Care

Learning disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 8 places — this is not a vacancy count
Registration checked: Registered · TR7 1DX

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 12 November 2019. Latest inspection date recorded: 16 February 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Tramways's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Tramways, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Tramways, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Tramways's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees