Thornhill Nursing Home

The following is CQC's published account of its assessment, published 13 February 2026. References to “we” mean CQC. It describes findings at that time.

Thornhill Nursing Home is a service providing nursing and personal care for up to 42 people, some of whom are living with dementia. At the time of our assessment there were 38 people living at the service.

The assessment was carried out to follow up on enforcement action issued following breaches of regulation at the last assessment. It commenced on 6 January 2026 and was completed on 19 January 2026. Site visits took place on 6 January 2026 and 13 January 2026 which included an out of hours visit. The provider was previously in breach of regulations relating to safe care and treatment; safeguarding people from avoidable harm or abuse; safe staffing; dignity and respect; person centred care and good governance. The provider had made improvements and was no longer in breach of these regulations. Oversight of the service had improved. However, further embedding was needed to ensure areas of concern were fully addressed and stable leadership maintained. Aspects of risk management, environmental security and medicines management also needed further improvements to ensure all people received safe care and treatment. Aspects of documentation and record keeping also needed to be addressed. The culture at the service had improved, the manager and staff were open and positive. They had developed good relationships with people and relatives which enhanced people’s experience. There was an overall commitment to addressing any outstanding concerns and developing the service.

This service has been in Special Measures since 13 March 2025. The provider demonstrated improvements have been made. The service is no longer rated as inadequate overall or in any of the key questions. Therefore, this service is no longer in Special Measures.