Thomas Tawell House

106 Magpie Road, Norwich, Norfolk, NR3 1JH

01603767526

Care Type

Residential Care

CQC rating published

24 June 2021

Provider

Black Swan International Limited

Beds

37 beds

How this home compares nearby

Of 35 care homes for older people within 5 miles, 3 are rated higher by CQC, 18 are the same and 14 are lower.

18 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementOct 2016
InadequateJan 2018
GoodMar 2019
GoodJun 2021

Improved from Inadequate to Good in 2019. CQC has rated this home 4 times since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Black Swan International Limited, which runs 23 care homes in England: 3 rated Outstanding, 19 Good and 1 not yet rated.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Thomas Tawell House

Thomas Tawell House is a 37-bed residential care home located on Magpie Road in Norwich, Norfolk. The home is operated by Black Swan International Limited and provides care for older people, younger adults, and individuals with sensory impairments. Its positioning in Norwich offers residents access to local amenities and services within the city.

The home holds a CQC rating of Good, with its most recent inspection completed in June 2021. As a medium-sized facility, it sits between smaller domestic settings and larger institutional environments, potentially offering a balance of community atmosphere with established support structures. The home's focus on supporting people with sensory impairments alongside general residential care distinguishes its service provision within the local area.

Specialist Care

Older peopleSensory impairmentsYounger adults

5 Questions to Ask on Your Visit

When visiting Thomas Tawell House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Thomas Tawell House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Thomas Tawell House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees