The Pines Residential Care Home

39 Porchester Road, Charminster, Bournemouth, Dorset, BH8 8JU

01202555048

Care Type

Residential Care

CQC rating published

Not available

Provider

Sandbourne House Ltd

Beds

13 beds

Rating history

GoodNov 2016
GoodAug 2019
GoodJun 2025

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Sandbourne House Ltd, which runs 2 care homes in England: 1 rated Requires Improvement and 1 not yet rated.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Pines Residential Care Home

The Pines Residential Care Home brings a genuine sense of warmth and community to the Bournemouth, Christchurch and Poole area, offering a place where residents are treated with real care and respect. Families searching for the right home for their loved ones will find a service that takes its responsibilities seriously, with a focus on creating a comfortable, supportive environment. It is the kind of place where people can feel at home, and where families can feel reassured that their loved one is in good hands.

The Pines provides accommodation and personal care for up to 13 people with learning disabilities and mental health needs, with 12 residents at the time of inspection. Though larger than typical domestic-style properties, the home's design mitigates potential negative impacts by blending into the residential area with other similarly-sized homes. The service deliberately maintains a non-institutional appearance, with no identifying signs, intercoms, cameras or industrial bins visible outside.

Source: CQC inspection report, 21 August 2019

Specialist Care

Learning disabilitiesMental healthOlder peoplePhysical disabilitiesYounger adults

5 Questions to Ask on Your Visit

When visiting The Pines Residential Care Home, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit The Pines Residential Care Home, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund The Pines Residential Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees