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WillowbeechBournemouth, Christchurch and Poole

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Rated:GoodResidential

Willowbeech

33 Ophir Road, Bournemouth, Dorset, BH8 8LT
01202200910
Care Type

Residential Care

Assessment date

16 January 2026

Provider

Consensus Support Services Limited

Beds

5 beds

Rating history

  1. GoodAug 2015
  2. Requires ImprovementJun 2017
  3. GoodJun 2018
  4. GoodJan 2020
  5. Requires ImprovementJul 2023
  6. GoodFeb 2026

Improved from Requires Improvement to Good in 2026. CQC has rated this home 6 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Consensus Support Services Limited, which runs 59 care homes in England: 5 rated Outstanding, 48 Good, 3 Requires Improvement and 3 not yet rated.

  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Willowbeech

Willowbeech is a residential care home in Bournemouth, Christchurch and Poole, supporting adults who may be living with a learning disability and/or autism. Details of the most recent CQC findings are set out below.

Willowbeech is a small care home in Bournemouth, Christchurch and Poole providing accommodation and support for up to five adults, some of whom may be living with a learning disability and/or autism. Three people were living there at the time of the assessment. The CQC rated the home Good overall.

Inspectors found staff were knowledgeable about safeguarding, well trained and confident in raising concerns, with safe recruitment practices in place. There were enough staff to support people safely, and risks were identified and managed well. Relatives spoke positively about the care, describing staff as attentive and treating their loved ones as individuals.

Source: CQC assessment, 20 February 2026

Specialist Care

Learning disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing
Registered capacity
5 places — this is not a vacancy count
Registration checked
Registered · BH8 8LT

Registered care categories

Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 20 February 2026. Assessment date recorded: 16 January 2026.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 20 February 2026. References to “we” mean CQC. It describes findings at that time.

Willowbeech is a care home that provides accommodation, care and support for up to 5 adults, some of whom may be living with a learning disability and/or autism. At the time of the inspection 3 people were living at the service. During the inspection we assessed all the quality statements under the key questions of safe, effective, caring, responsive and well led. The inspection took place on the 20 January 2026. We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. Staff were knowledgeable about the safeguarding procedures in place and were confident the manager would respond appropriately to any concerns raised. They told us people using the service were kept safe. Staff had the appropriate training and experience to deliver care, and safe recruitment procedures had been followed. Potential risks to people were identified and managed effectively. There were enough staff available to support people safely. Staff demonstrated good understanding of the people they supported and treated them with dignity and respect, considering their personal needs and preferences. A staff member told us, “Willowbeech is a warm and friendly home. It’s a great place to work. I really enjoy it. We’re lucky - we really do have an amazing team.’’

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good

Read Willowbeech's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Willowbeech, consider asking...

  1. 1.What happens if my relative's care needs increase significantly -- will they have to move?
  2. 2.How do you handle concerns or complaints from families?
  3. 3.What does the monthly fee cover and what will cost extra?
  4. 4.How do you keep families informed about their relative's day-to-day wellbeing?
  5. 5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Willowbeech, look out for...

  1. 1.Do staff greet residents by name and stop to chat?
  2. 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
  3. 3.Does the home smell fresh and feel clean without being clinical?
  4. 4.Do residents look comfortable and at ease, or anxious and withdrawn?
  5. 5.Does the manager answer your questions openly or deflect?

Could the NHS fund Willowbeech's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

33 Ophir Road, Bournemouth, Dorset, BH8 8LT

CQC Logo

Willowbeech

CQC overall rating

Good

Assessment date: 16 January 2026

View full inspection report
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01202200910