The Phoenix Centre

Stratford Place, Ferguson Road, Blackpool, Lancashire, FY1 6RN

01253477841

Care Type

Residential Care

Inspection date

8 January 2019

Provider

Blackpool Borough Council

Beds

6 beds

Rating history

GoodJul 2016
GoodJan 2019

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Blackpool Borough Council, which runs 4 care homes in England: 4 rated Good.

Average care home fees in the North West: £882 a week for residential care and £1,196 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Phoenix Centre

The Phoenix Centre is a residential service in Blackpool, run by Blackpool Borough Council, offering short-term support for people experiencing mental health crises. Details from the most recent CQC inspection are set out below.

The Phoenix Centre, run by Blackpool Borough Council, provides mental health crisis care and support services across Blackpool. The residential mental health service offers short stays of one night to two weeks for people experiencing mental health crises, alongside domiciliary care supporting people in their own homes with personal care and independence goals. The centre also manages supported living schemes in community houses and a Shared Lives Service placing individuals with trained carers throughout the area.

All services aim to provide rehabilitation to help people move toward accommodation of their choice. Inspectors found the services continue to provide good quality care, with evidence supporting the previous Good rating.

Source: CQC inspection report, 30 January 2019

Specialist Care

DementiaLearning disabilitiesMental healthOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing; Domiciliary care service; Shared Lives; Supported living service
Registered capacity: 6 places — this is not a vacancy count
Registration checked: Registered · FY1 6RN

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Caring for children; Dementia; Eating disorders; Learning disabilities; Mental health conditions; Physical disabilities; Substance misuse problems.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 30 January 2019. Latest inspection date recorded: 8 January 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read The Phoenix Centre's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Phoenix Centre, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit The Phoenix Centre, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund The Phoenix Centre's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees