England

The Old VicarageHerefordshire, County of

Illustrative image. Photographs of this home have not yet been added.

Rated:Requires ImprovementResidential

The Old Vicarage

Ford Street, Wigmore, Near Leominster, Herefordshire, HR6 9UW

01568770564

Care Type

Residential Care

Inspection date

11 January 2024

Provider

UG Care Limited

Beds

16 beds

How this home compares nearby

Of 13 care homes for older people within 10 miles, 12 are rated higher by CQC, 1 is the same and none are lower.

3 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 23 October 2026. How we compare homes | See the nearby homes

Rating history

GoodJun 2016
GoodSept 2017
Requires ImprovementFeb 2024

Rating dropped from Good to Requires Improvement in 2024.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home UG Care Limited runs in England.

Average care home fees in the West Midlands: £912 a week for residential care and £1,308 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Old Vicarage

The Old Vicarage is a residential care home set among the gentle countryside of Herefordshire, a county known for its peaceful landscapes and close-knit communities. For families exploring care options, finding a place that feels like a true home rather than an institution matters enormously, and the rural setting here offers a calm and unhurried backdrop to daily life. The team at The Old Vicarage aims to provide a warm and familiar environment where residents can feel comfortable and cared for.

The Old Vicarage provides residential care and personal support for up to 16 older people, including those living with dementia. At inspection, 13 people were using the service.

People and their relatives reported feeling safe and expressed positive views about their care. However, inspectors identified gaps in how risks to people's health and wellbeing were managed. Infection prevention and control practices were not consistently implemented, and medicines were not always handled safely, raising concerns about people's overall safety and wellbeing at the home.

Source: CQC inspection report, 29 February 2024

Specialist Care

Older people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 16 places — this is not a vacancy count
Registration checked: Registered · HR6 9UW

Registered care categories

Caring for adults over 65 yrs.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 29 February 2024. Latest inspection date recorded: 11 January 2024.

Safe: Requires improvement
Effective: Requires improvement
Caring: Requires improvement
ResponsivePublished 8 September 2017: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Caring: How do staff protect privacy, dignity and each person’s choices?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read The Old Vicarage's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Old Vicarage, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit The Old Vicarage, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund The Old Vicarage's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees