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The Old School HouseTelford and Wrekin

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Rated:Requires ImprovementResidential

The Old School House

Old School House, 17 Church Street, Madeley, Telford, TF7 5BN
01952580629
Care Type

Residential Care

Inspection date

16 January 2024

Provider

Eeze Old School House Ltd

Beds

7 beds

About The Old School House

The Old School House is a small residential care home in Telford and Wrekin, offering a calm and homely setting where people can feel genuinely at ease. The intimate size of the home lends itself to a close-knit, personal atmosphere, where staff and residents have the chance to build real, meaningful relationships. For families exploring care options in the area, it can be reassuring to know that this is a place where individual lives and personalities are valued.

The Old School House provides personal care and accommodation for up to 7 people, with individual bedrooms and shared communal spaces including lounges, a kitchen, and garden area. At inspection, 3 people were receiving care. The service had made improvements following the last inspection and demonstrated how it met most principles for supporting people with learning disabilities and autism.

Staff had refreshed their safeguarding training and knew how to respond to concerns, keeping people safe from abuse. Individual care and support plans reflected people's needs, wants and wishes.

However, further improvements were needed in several areas. The provider's quality monitoring systems required strengthening, and people needed greater engagement in developing activities that were functional and enjoyable while building on their existing skills. Additionally, improvements were needed regarding the identification and recording of people's wishes and preferences as they approached the end of life.

Source: CQC inspection report, 1 February 2024

Specialist Care

Learning disabilitiesOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing
Registered capacity
7 places — this is not a vacancy count
Registration checked
Registered · TF7 5BN

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Eating disorders; Learning disabilities; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 1 February 2024. Latest inspection date recorded: 16 January 2024.

Safe
Good
Effective
Good
Caring
Good
Responsive
Requires improvement
Well-led
Requires improvement

Questions prompted by these ratings

  • Responsive: How are care plans, activities and complaints adapted to each resident?
  • Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read The Old School House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Old School House, consider asking...

  1. 1.What happens if my relative's care needs increase significantly -- will they have to move?
  2. 2.How do you handle concerns or complaints from families?
  3. 3.What does the monthly fee cover and what will cost extra?
  4. 4.How do you keep families informed about their relative's day-to-day wellbeing?
  5. 5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit The Old School House, look out for...

  1. 1.Do staff greet residents by name and stop to chat?
  2. 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
  3. 3.Does the home smell fresh and feel clean without being clinical?
  4. 4.Do residents look comfortable and at ease, or anxious and withdrawn?
  5. 5.Does the manager answer your questions openly or deflect?

Could the NHS fund The Old School House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

Old School House, 17 Church Street, Madeley, Telford, TF7 5BN

CQC Logo

The Old School House

CQC overall rating

Requires Improvement

Inspection date: 16 January 2024

View full inspection report
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