Lake View Residential Care Home

Brookside Avenue, Telford, TF3 1LB

01952594110

Care Type

Residential Care

Inspection date

2 March 2020

Provider

Sanctuary Care Limited

Beds

60 beds

About Lake View Residential Care Home

Lake View Residential Care Home is a residential care home in Telford and Wrekin, providing personal care support. Further detail on how the home performs against CQC's standards is set out below.

Lake View Residential Care Home accommodates up to 60 people who receive personal care support. At the time of inspection, 50 residents were living at the home. People reported feeling safe, and staff demonstrated clear awareness of their safeguarding responsibilities.

Risk assessments were completed for all residents, with appropriate measures in place to mitigate identified risks. Staffing levels were adequate to meet people's assessed care needs.

Residents received skilled support with their prescribed medicines. The home maintained robust hygiene systems to prevent infections. When issues occurred, the service learned from them and implemented improvements to drive better outcomes for residents.

Source: CQC inspection report, 21 April 2020

Specialist Care

DementiaOlder peopleSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 60 places — this is not a vacancy count
Registration checked: Registered · TF3 1LB

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 21 April 2020. Latest inspection date recorded: 2 March 2020.

Safe: Good
EffectivePublished 31 August 2019: Good
CaringPublished 31 August 2019: Good
ResponsivePublished 31 August 2019: Good
Well-led: Good

Read Lake View Residential Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Lake View Residential Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Lake View Residential Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Lake View Residential Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees