The Manor House Barnard Castle

The Manor House, John Street, Barnard Castle, County Durham, DL12 8ET

01833630555

Care Type

Residential Care

Inspection date

20 December 2021

Provider

Anchor Hanover Group

Beds

76 beds

About The Manor House Barnard Castle

The Manor House is a residential care home in Barnard Castle, County Durham, providing personal care for older adults. Further details on the CQC's findings are set out below.

The Manor House is a residential care home providing personal care to 60 people aged 65 and over, with capacity for up to 76 residents. The purpose-built home includes a ground floor area specialising in care for people living with dementia.

The service is well decorated, clean and comfortable throughout. However, the dementia care area does not align with best practice guidance for people living with this condition. Mealtime experiences and food management require attention, though no harm to residents was identified.

The home has been recommended to review its food provision and the environment in the dementia care area to better support residents' needs.

Source: CQC inspection report, 28 January 2022

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 76 places — this is not a vacancy count
Registration checked: Registered · DL12 8ET

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 28 January 2022. Latest inspection date recorded: 20 December 2021.

Safe: Good
Effective: Requires improvement
Caring: Good
Responsive: Good
Well-led: Good

Questions prompted by these ratings

Effective: How are staff training, nutrition and health outcomes checked now?

These are questions for your visit, not a claim about conditions today.

Read The Manor House Barnard Castle's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Manor House Barnard Castle, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit The Manor House Barnard Castle, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund The Manor House Barnard Castle's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees