16 Cleeve Hill

Downend, Bristol, BS16 6HN

01179570839

Care Type

Residential Care

CQC rating published

12 February 2019

Provider

Milestones Trust

Beds

5 beds

About 16 Cleeve Hill

16 Cleeve Hill is a residential care home in South Gloucestershire providing accommodation and support for people with learning disabilities and autism. Further details on the CQC's most recent inspection findings are set out below.

16 Cleeve Hill provides accommodation and care for people with learning disabilities and autism, designed to promote independence, choice and inclusion so that residents can live as ordinary a life as any citizen. During an unannounced inspection, inspectors found the service to be well-run with no significant concerns identified. The home supports its residents to access community activities and maintain meaningful relationships while receiving the personal care and support they need.

Source: CQC inspection report, 12 February 2019

Specialist Care

Learning disabilitiesOlder peopleYounger adults

5 Questions to Ask on Your Visit

When visiting 16 Cleeve Hill, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit 16 Cleeve Hill, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund 16 Cleeve Hill's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees