The Lodge Care Home

The Lodge Care Home in South Shields provides accommodation and personal care for up to 52 older people, with 44 residents at the time of inspection, some living with dementia. The atmosphere is welcoming and vibrant, with staff who know residents well and interact warmly with them, helping people feel at home.

Health and safety risks are assessed and regularly reviewed, with staff following established plans to ensure people's safety. However, there were occasions when staffing levels were insufficient to meet people's needs promptly. The provider's dependency tool does not adequately account for how people choose to use the environment and the resulting staffing implications, and recommendations have been made to address this.