England

Rated:GoodResidential

The Koppers Residential Home

The Street, Kilmington, Axminster, Devon, EX13 7RJ

0129732427

Care Type

Residential Care

Inspection date

23 August 2021

Provider

The Koppers Care Limited

Beds

25 beds

How this home compares nearby

Of 10 care homes for older people within 5 miles, 3 are rated higher by CQC, 7 are the same and none are lower.

5 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodJan 2017
Requires ImprovementAug 2017
GoodAug 2018
Requires ImprovementSept 2019
Requires ImprovementAug 2020
GoodOct 2021

Improved from Requires Improvement to Good in 2021. CQC has rated this home 6 times since 2017.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home The Koppers Care Limited runs in England.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Koppers Residential Home

The Koppers Residential Home is a residential care home in Kilmington, Devon, providing personal care for people living with dementia. Further details on the findings from its most recent CQC inspection are set out below.

The Koppers is a detached care home in Kilmington village providing accommodation with nursing or personal care for up to 25 people with dementia. At the time of inspection, 19 people were using the service. Residents felt safe, with staff demonstrating strong understanding of safeguarding and different types of abuse.

The home maintained rigorous recruitment procedures to ensure staff had appropriate experience and character. Skilled, experienced staff were consistently on duty, having received in-depth initial training, regular refresher training, and competency assessments. Staff received regular supervisions and annual appraisals to support their development.

Staff at the service were described as kind, considerate and caring, treating residents with dignity while respecting their privacy and promoting independence. People's changing needs were monitored closely, with prompt responses and involvement of health professionals when necessary, with their advice being followed throughout care provision.

Source: CQC inspection report, 6 October 2021

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Photographs of the home

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 25 places — this is not a vacancy count
Registration checked: Registered · EX13 7RJ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 6 October 2021. Latest inspection date recorded: 23 August 2021.

Safe: Good
Effective: Good
Caring: Good
ResponsivePublished 13 September 2019: Requires improvement
Well-led: Good

Questions prompted by these ratings

Responsive: How are care plans, activities and complaints adapted to each resident?

These are questions for your visit, not a claim about conditions today.

Read The Koppers Residential Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Koppers Residential Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit The Koppers Residential Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund The Koppers Residential Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees