The Hollies - Care Home

Ferriby Road, Hessle, Humberside, HU13 0HT

01482643293

Care Type

Residential Care

Inspection date

5 July 2023

Provider

H I C A

Beds

48 beds

About The Hollies - Care Home

The Hollies - Care Home brings a warm and welcoming presence to the East Riding of Yorkshire, offering families the reassurance of a Good CQC rating alongside a genuine commitment to the people who call it home. If you are exploring care options for a loved one, this is a place where that search can feel a little less daunting, with a team dedicated to making residents feel comfortable and valued every day.

The Hollies is a residential care home supporting 34 people aged 65 and over, including those living with dementia. The service is organised across three units: Humber unit for people with dementia, Tranby unit for women with dementia, and Hessle suite offering studio apartments. Recent improvements have been made to quality and safety, with the building recently redecorated and refurbished.

People feel safe at the service, with robust systems in place to protect from abuse and appropriate reporting of concerns. Medicines are administered safely, and staff understand risks to people's wellbeing and work to mitigate them. The home recruits staff safely and maintains sufficient staffing levels to meet people's needs.

Staff support people to have maximum choice and control over their lives in the least restrictive way possible, with appropriate authorisations sought where restrictions on liberty are necessary. The registered manager continues working to strengthen systems around health and safety, mental capacity records, and quality assurance.

Source: CQC inspection report, 29 July 2023

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 48 places — this is not a vacancy count
Registration checked: Registered · HU13 0HT

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 29 July 2023. Latest inspection date recorded: 5 July 2023.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read The Hollies - Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Hollies - Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit The Hollies - Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund The Hollies - Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees