The Heathers Residential Care Home

35 Farnaby Road, Bromley, Kent, BR1 4BL

02084606555

Care Type

Residential Care

Inspection date

2 November 2023

Provider

The Heathers Residential Care Home Limited

Beds

14 beds

About The Heathers Residential Care Home

The Heathers Residential Care Home is a residential care home in Bromley, providing personal care and support to older people, including those living with dementia. Details of the most recent CQC inspection are set out below.

The Heathers provides personal care and support to older people, some with dementia, currently caring for 13 residents. Medicines are mostly managed safely, though inspectors recommended improvements to monitoring protocols for 'when required' medicines and patch application. The home promptly addressed these issues during the inspection.

People feel safe and staff understand their responsibilities in reporting concerns. Risks are properly assessed and managed, with accidents and incidents handled promptly. Staffing levels are adequate to support residents safely, recruitment follows proper procedures, and infection control measures are in place.

Source: CQC inspection report, 9 December 2023

Specialist Care

DementiaOlder people

Facilities & Amenities

GardenLiftEn-suite RoomsActivities ProgrammeDining Room

Practical details from the provider

The home has a passenger lift and gardens with a terrace and pathways.
The provider lists seven bedrooms with en-suite facilities.

Published on the provider's website, checked 2 October 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 14 places — this is not a vacancy count
Registration checked: Registered · BR1 4BL

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 9 December 2023. Latest inspection date recorded: 2 November 2023.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read The Heathers Residential Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Heathers Residential Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit The Heathers Residential Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund The Heathers Residential Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees