The Hawthornes

The Hawthornes provides accommodation and personal care for up to 40 older people, including those living with dementia. At inspection, 33 people were living at the service. The home had implemented strong COVID-19 safety measures, including visitor testing requirements and regular testing programmes for people and staff. Staff wore personal protective equipment correctly at all times, supported by a dedicated donning and doffing area and adequate supplies of PPE and hand hygiene products. Contractors visiting the home were familiar with COVID-19 guidance and their responsibility to protect people. A visitor confirmed the provider kept them fully engaged and up-to-date with visiting guidance.