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The Haven Heights Care Home LtdPortsmouth
Rated:Requires ImprovementResidential

The Haven Heights Care Home Ltd

191 Havant Road, Drayton, Portsmouth, Hampshire, PO6 1EE
02392372356
Care Type

Residential Care

CQC rating published

15 March 2023

Provider

The Haven Heights Care Home Ltd

Beds

20 beds

About The Haven Heights Care Home Ltd

Located on Havant Road in Drayton, Portsmouth, this residential care home provides accommodation for up to 20 residents. The home supports older people, those living with dementia, individuals with physical disabilities, and people with sensory impairments.

The Haven Heights Care Home Ltd was last inspected by the CQC in March 2023, when it was rated as Requires Improvement. This rating indicates the home is meeting basic standards but has areas identified for development.

As a smaller care home in the Portsmouth area, it offers a more intimate setting compared to larger facilities. The home's focus on supporting residents with dementia and physical disabilities reflects its specialised approach to care provision. Prospective residents and their families should review the detailed CQC inspection report for specific findings and recommendations made during the assessment.

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairments

5 Questions to Ask on Your Visit

When visiting The Haven Heights Care Home Ltd, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit The Haven Heights Care Home Ltd, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund The Haven Heights Care Home Ltd's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

191 Havant Road, Drayton, Portsmouth, Hampshire, PO6 1EE

CQC Logo

The Haven Heights Care Home Ltd

CQC overall rating

Requires Improvement

CQC rating published: 15 March 2023

View full inspection report
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