Alexandra Rose Residential Care Home

Alexandra Rose Care Home provides care and accommodation for up to 32 people, including those living with dementia, in a spacious residential building with generous communal areas and access to enclosed gardens. The home maintains high standards of cleanliness with dedicated domestic staff and regular cleaning schedules monitored through audits. A structured visiting procedure is in place, with visitors asked to complete lateral flow tests, health questionnaires, and temperature checks. The registered manager has updated policies to allow visitors to meet residents in their own rooms, balancing infection control with maintaining a homely environment.

Staff receive regular infection control and COVID training and have access to personal protective equipment at stations throughout the service. The home provides clear, up-to-date information on infection control processes to both staff and visitors. People and their relatives reported feeling safe and comfortable with the protective measures in place, understanding the importance of masks and social distancing in preventing infection spread.