The Grove Residential Care Home

This residential care home provides personal care to nine people aged 65 and over, with capacity for up to 19 residents across three floors. Staff demonstrate good knowledge of residents' needs and provide appropriate levels of support with adequate staffing levels and safe recruitment practices. The home maintains high standards of cleanliness and hygiene, with effective infection management protocols in place.

Residents live in a safe environment where safeguarding processes are clearly established and staff are trained to recognise and report potential abuse. The manager promotes a person-centred approach, supporting residents to make choices about their lives in the least restrictive way possible. Residents enjoy regular social activities and can receive visitors.

Staff receive adequate training for their roles and feel well supported by management.