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The GranleysGloucestershire

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Rated:GoodResidential

The Granleys

21 Griffiths Avenue, Cheltenham, Gloucestershire, GL51 7BE
01242521721
Care Type

Residential Care

Inspection date

21 April 2021

Provider

Mrs Brenda Tapsell

Beds

17 beds

About The Granleys

The Granleys is a residential care home in Gloucestershire, providing accommodation and care for people with learning disabilities or mental health conditions. Full details of the CQC's most recent findings are set out below.

The Granleys is a care home providing accommodation, personal care and nursing care for up to 17 people with learning disabilities or mental health conditions. At the time of inspection, 14 people were living there. The service maintained a clean environment and had implemented comprehensive infection control measures, including PPE stations positioned near the main entrance and throughout the home.

Visitors were supported by staff to follow safe guidance, with temperature checks and Covid-19 testing conducted before entry. The service had a designated indoor visiting area for relatives and professionals.

All people admitted to the service received Covid-19 testing upon arrival, and staff complied with weekly testing requirements with the registered manager following up on any missing results. Residents were supported to receive regular Covid-19 testing throughout their stay.

Source: CQC inspection report, 25 May 2021

Specialist Care

Learning disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing
Registered capacity
17 places — this is not a vacancy count
Registration checked
Registered · GL51 7BE

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 28 September 2017. Latest inspection date recorded: 21 April 2021.

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires improvement

Questions prompted by these ratings

  • Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read The Granleys's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Granleys, consider asking...

  1. 1.What happens if my relative's care needs increase significantly -- will they have to move?
  2. 2.How do you handle concerns or complaints from families?
  3. 3.What does the monthly fee cover and what will cost extra?
  4. 4.How do you keep families informed about their relative's day-to-day wellbeing?
  5. 5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit The Granleys, look out for...

  1. 1.Do staff greet residents by name and stop to chat?
  2. 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
  3. 3.Does the home smell fresh and feel clean without being clinical?
  4. 4.Do residents look comfortable and at ease, or anxious and withdrawn?
  5. 5.Does the manager answer your questions openly or deflect?

Could the NHS fund The Granleys's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

21 Griffiths Avenue, Cheltenham, Gloucestershire, GL51 7BE

CQC Logo

The Granleys

CQC overall rating

Good

Inspection date: 21 April 2021

View full inspection report
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