Alexander House Care Home - Cheltenham

Alexander House, 16 Tivoli Road, Cheltenham, Gloucestershire, GL50 2TG

01242513525

Care Type

Residential Care

Inspection date

29 August 2019

Provider

Dr Ahmed & Mrs Lesley El Banna

Beds

10 beds

About Alexander House Care Home - Cheltenham

Alexander House Care Home is a residential care home in Cheltenham, Gloucestershire, offering support to people with mental health, learning disability and physical disability needs. Details of the Care Quality Commission's most recent findings on the service are set out below.

Alexander House provides residential care for up to 10 people with mental health, learning disability and physical disability needs in one adapted building. At the time of inspection, all 10 places were occupied. The home is designed to enable residents to live as full a life as possible with meaningful support that includes control, choice and independence.

People receive planned and coordinated person-centred care tailored to their individual needs and goals.

Source: CQC inspection report, 18 December 2019

Specialist Care

Learning disabilitiesMental healthOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 10 places — this is not a vacancy count
Registration checked: Registered · GL50 2TG

Registered care categories

Caring for adults over 65 yrs; Learning disabilities; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 18 December 2019. Latest inspection date recorded: 29 August 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Alexander House Care Home - Cheltenham's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Alexander House Care Home - Cheltenham, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Alexander House Care Home - Cheltenham, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Alexander House Care Home - Cheltenham's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees