The George Brooker Care Society Limited

The George Brooker Care Society Limited, in Barking and Dagenham, provides nursing and personal care for older people living with dementia and physical disabilities, and cares for 42 people. The CQC rated the home Outstanding overall, with particularly exceptional practice found in caring and leadership.

Inspectors found staff to be exceptionally kind, patient and attentive, with strong knowledge of people's individual needs and preferences. Risks, medicines and staffing were managed safely, and leaders showed strong oversight with a culture of openness and continuous improvement. Feedback from residents, relatives and staff was overwhelmingly positive, describing a warm, homely and well-run environment.