England

Rated:Requires ImprovementResidential

The Gatehouse

9 Manor Road, Harrogate, North Yorkshire, HG2 0HP

01423535730

Care Type

Residential Care

Inspection date

17 October 2022

Provider

The Franklyn Group Limited

Beds

31 beds

How this home compares nearby

Of 23 care homes for older people within 5 miles, 19 are rated higher by CQC, 4 are the same and none are lower.

12 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 25 October 2026. How we compare homes | See the nearby homes

Rating history

GoodMar 2015
GoodOct 2015
GoodApr 2017
GoodJan 2020
Requires ImprovementDec 2022

Rating dropped from Good to Requires Improvement in 2022.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by The Franklyn Group Limited, which runs 2 care homes in England: 1 rated Good and 1 Requires Improvement.

Average care home fees in Yorkshire and the Humber: £907 a week for residential care and £1,287 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Gatehouse

The Gatehouse is a residential care home in North Yorkshire, offering older people a place to call home in one of England's most beautiful counties. The team here understands how significant this decision is for families, and they aim to make the transition into care as comfortable and reassuring as possible. With a focus on personal, attentive support, The Gatehouse works to ensure residents feel valued and cared for every day.

The Gatehouse accommodates up to 31 older people, including those living with dementia, providing personal and nursing care. At inspection, 22 people were using the service. The large detached building spans three floors with lift access and includes an accessible garden area.

Staff numbers were sufficient to meet people's needs safely and caringly. However, recruitment processes lacked robustness, with safety checks such as DBS checks not consistently completed where required. Medicines management systems failed to reliably identify and address issues in a timely manner, creating potential safety concerns for residents.

Source: CQC inspection report, 14 December 2022

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Photographs of the home

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 31 places — this is not a vacancy count
Registration checked: Registered · HG2 0HP

Registered care categories

Caring for adults over 65 yrs; Dementia; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 14 December 2022. Latest inspection date recorded: 17 October 2022.

Safe: Requires improvement
EffectivePublished 4 January 2020: Good
Caring: Good
ResponsivePublished 4 January 2020: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read The Gatehouse's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Gatehouse, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit The Gatehouse, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund The Gatehouse's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees