The Crest Care Home

32 Rutland Drive, Harrogate, HG1 2NS

01423563113

Care Type

Residential Care

Inspection date

10 May 2023

Provider

Warmest Welcome 2 Limited

Beds

31 beds

About The Crest Care Home

The Crest Care Home is a residential care home in North Yorkshire, providing accommodation and personal care for older people. Details of the most recent CQC findings are set out below.

The Crest Care Home provides accommodation and nursing or personal care for older people, currently supporting 25 residents across a single adapted building with capacity for up to 31 people.

Residents and their relatives reported feeling safe and satisfied with the care provided. They praised recent improvements and noted that staff demonstrated good knowledge of safety practices. The home maintained strong infection prevention and control standards, with staff appropriately following current guidance and using personal protective equipment where needed.

Additional cleaning protocols were implemented across all areas of the facility.

Source: CQC inspection report, 24 May 2023

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 31 places — this is not a vacancy count
Registration checked: Registered · HG1 2NS

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 24 May 2023. Latest inspection date recorded: 10 May 2023.

Safe: Good
EffectivePublished 12 March 2020: Good
CaringPublished 12 March 2020: Good
ResponsivePublished 12 March 2020: Good
Well-led: Good

Read The Crest Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Crest Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit The Crest Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund The Crest Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees