England

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The Firs Residential HomeSuffolk

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Rated:GoodResidential

The Firs Residential Home

186 Grange Road, Felixstowe, Suffolk, IP11 2QF

01394283278

Care Type

Residential Care

Inspection date

17 November 2022

Provider

Anchor Hanover Group

Beds

40 beds

How this home compares nearby

Of 17 care homes for older people within 5 miles, 3 are rated higher by CQC, 12 are the same and 2 are lower.

6 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodMay 2016
Requires ImprovementDec 2017
GoodSept 2018
GoodDec 2022

Improved from Requires Improvement to Good in 2018. CQC has rated this home 4 times since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Anchor Hanover Group, which runs 121 care homes in England: 3 rated Outstanding, 99 Good, 17 Requires Improvement and 2 not yet rated.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Firs Residential Home

The Firs Residential Home is a residential care home in Suffolk, providing accommodation and personal care for older people, including those living with dementia. Further details from the CQC's most recent inspection are set out below.

The Firs Residential Home provides accommodation and personal care to up to 40 older people and those living with dementia in one adapted building. At inspection, there were 34 people using the service.

Staff supported people to have maximum choice and control of their lives, using the least restrictive approaches and acting in their best interests. The home's policies and systems supported this practice. People received their medicines when needed, and risks were assessed with systems in place to reduce them.

When incidents and accidents occurred, the home learned lessons and took appropriate actions.

Source: CQC inspection report, 16 December 2022

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 40 places — this is not a vacancy count
Registration checked: Registered · IP11 2QF

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 16 December 2022. Latest inspection date recorded: 17 November 2022.

Safe: Good
EffectivePublished 19 September 2018: Good
CaringPublished 19 September 2018: Good
ResponsivePublished 19 September 2018: Good
Well-led: Good

Read The Firs Residential Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Firs Residential Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit The Firs Residential Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund The Firs Residential Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees