The Westcliff Care Home

51 Leopold Road, Felixstowe, Suffolk, IP11 7NR

01394285910

Care Type

Residential Care

Inspection date

12 December 2022

Provider

Hazelwood Care Limited

Beds

33 beds

About The Westcliff Care Home

The Westcliff Care Home is a residential care home in Suffolk, providing accommodation and personal care for older people, including those living with dementia. Details of the most recent CQC inspection are set out below.

This residential care home accommodates up to 33 older people and those living with dementia in a single adapted building, with 29 residents at the time of inspection. Staff support residents to have maximum choice and control over their lives, implementing practices that respect individual autonomy and operate in residents' best interests through appropriate policies and systems.

The service demonstrates strong infection control procedures and maintains a clean, hygienic environment with well-managed risks to people. Recent improvements have been made to both infection control practices and the physical environment to enhance safety and wellbeing.

Source: CQC inspection report, 5 January 2023

Specialist Care

DementiaOlder people

Facilities & Amenities

Communal LoungeDining RoomLiftEn-suite RoomsHairdresserActivities Programme

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 33 places — this is not a vacancy count
Registration checked: Registered · IP11 7NR

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 5 January 2023. Latest inspection date recorded: 12 December 2022.

Safe: Good
Effective: Good
CaringPublished 17 March 2018: Good
ResponsivePublished 12 July 2022: Good
Well-led: Good

Read The Westcliff Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Westcliff Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit The Westcliff Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund The Westcliff Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees