The Westcliff Care Home

This residential care home accommodates up to 33 older people and those living with dementia in a single adapted building, with 29 residents at the time of inspection. Staff support residents to have maximum choice and control over their lives, implementing practices that respect individual autonomy and operate in residents' best interests through appropriate policies and systems.

The service demonstrates strong infection control procedures and maintains a clean, hygienic environment with well-managed risks to people. Recent improvements have been made to both infection control practices and the physical environment to enhance safety and wellbeing.