The Coombe House

The Coombe, Streatley-on-Thames, Reading, Berkshire, RG8 9QL

01491872174

Care Type

Residential Care

Inspection date

12 February 2021

Provider

Mrs C Windebank and Mrs S Howard

Beds

24 beds

About The Coombe House

The Coombe House is a residential care home in West Berkshire, providing personal care for older people. Details from the most recent CQC inspection are set out below.

The Coombe House provides personal care for up to 24 people, currently supporting 20 residents with needs related to old age. The service offers 20 single occupancy rooms and two double bedrooms spread across two storeys and attached annexes.

Residents receive strong support from staff to maintain contact with family and friends through telephone and internet. The service facilitates in-person visits in ways that minimise infection risk, including outdoor visits and use of patio doors in ground floor rooms. Staff enabled residents to stay connected with their loved ones while maintaining appropriate safeguards during the inspection period.

Source: CQC inspection report, 24 March 2021

Specialist Care

Older people

Facilities & Amenities

Activities Programme

Practical details from the provider

A passenger lift provides access to the first floor.
All rooms have en-suite bathrooms; some include a kitchenette and many have patio doors.

Published on the provider's website, checked 2 October 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 24 places — this is not a vacancy count
Registration checked: Registered · RG8 9QL

Registered care categories

Caring for adults over 65 yrs.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Outstanding.

Rating report published 19 July 2018. Latest inspection date recorded: 12 February 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Outstanding
Well-led: Outstanding

Read The Coombe House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Coombe House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit The Coombe House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund The Coombe House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees