The Chase Rest Home

The Chase, 5-6 Southfields Road, Eastbourne, East Sussex, BN21 1BU

01323722855

Care Type

Residential Care

Inspection date

1 June 2023

Provider

The Chase Care Home Ltd

Beds

24 beds

About The Chase Rest Home

The Chase Rest Home is a residential care home set in the county of East Sussex, offering families a familiar and comforting place to turn when looking for support for a loved one. The team there understands how significant this decision can be, and aims to create an environment where residents feel genuinely at home. With its roots in the local community, it is a place where care and compassion sit at the heart of everyday life.

The Chase Rest Home accommodates up to 24 people, including those living with dementia and other mental health needs. At the time of inspection, 19 people were residing at the service. The manager has worked to make improvements since the last inspection, initially focusing on high-risk areas and developing care plans and documentation.

The manager recognizes that further work is required to meet all regulations but has undertaken positive work to improve the service. Feedback from people, relatives and staff was positive.

Source: CQC inspection report, 30 June 2023

Specialist Care

Mental healthOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 24 places — this is not a vacancy count
Registration checked: Registered · BN21 1BU

Registered care categories

Caring for adults over 65 yrs; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 30 June 2023. Latest inspection date recorded: 1 June 2023.

Safe: Requires improvement
Effective: Requires improvement
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read The Chase Rest Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Chase Rest Home, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit The Chase Rest Home, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund The Chase Rest Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees