Hartfield House Rest Home

5 Hartfield Road, Eastbourne, East Sussex, BN21 2AP

01323731322

Care Type

Residential Care

Inspection date

9 August 2018

Provider

South Coast Care Homes Limited

Beds

20 beds

How this home compares nearby

Of 49 care homes for older people within 5 miles, 1 is rated higher by CQC, 42 are the same and 6 are lower.

48 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 25 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementJul 2017
GoodSept 2018

Improved from Requires Improvement to Good in 2018.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by South Coast Care Homes Limited, which runs 4 care homes in England: 3 rated Good and 1 Requires Improvement.

Average care home fees in the South East: £1,243 a week for residential care and £1,579 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Hartfield House Rest Home

Hartfield House Rest Home is a residential care home in East Sussex, providing accommodation and personal care for older people, including some living with early-stage dementia. The full findings from the Care Quality Commission's most recent inspection are set out below.

Hartfield House provides accommodation and personal care for up to 20 older people in one adapted building, with 19 residents at the time of inspection. Residents have a range of needs associated with old age and health conditions, with some living with early stages of dementia. Inspectors found that improvements had been made since the previous inspection in May 2017, particularly in managing risks associated with residents' complex health needs and in ensuring daily notes and other documentation were consistently completed.

Source: CQC inspection report, 1 September 2018

Specialist Care

Older people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 20 places — this is not a vacancy count
Registration checked: Registered · BN21 2AP

Registered care categories

Caring for adults over 65 yrs.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 1 September 2018. Latest inspection date recorded: 9 August 2018.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Hartfield House Rest Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Hartfield House Rest Home, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Hartfield House Rest Home, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Hartfield House Rest Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees