St Anne's Residential Care Home

St Annes, 4 St Annes Road, Eastbourne, East Sussex, BN21 2DJ

01323728349

Care Type

Residential Care

Inspection date

3 May 2019

Provider

Complete Care Group Limited

Beds

9 beds

About St Anne's Residential Care Home

St Anne's Residential Care Home brings a genuine sense of warmth and belonging to its corner of East Sussex, offering residential care with a CQC rating of Good. Families searching for the right place for their loved one can take comfort in knowing that the team here is dedicated to creating a home where people truly feel they belong. It is the kind of place where care feels personal, and where the wellbeing of every resident sits at the heart of everything staff do.

St Anne's Residential Care Home provides personal care for up to nine people with learning difficulties, mental health conditions, autism and other complex needs. At inspection, all nine residents were living at the service. People told inspectors they were happy living at the home and felt safe, with all residents comfortable in the presence of staff.

Those with limited verbal communication were observed to be content in their environment.

Medicines were administered safely, though management recognised opportunities to align practices with current best practice standards. Most risks to residents had been identified with appropriate mitigation strategies in place. Records and processes around managing behaviours that could challenge were being continuously developed.

The provider and management had completed audits to identify concerns and drive improvements, taking action to address issues as they were identified.

Source: CQC inspection report, 11 July 2019

Specialist Care

Learning disabilitiesMental healthYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 9 places — this is not a vacancy count
Registration checked: Registered · BN21 2DJ

Registered care categories

Caring for adults under 65 yrs; Learning disabilities; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 11 July 2019. Latest inspection date recorded: 3 May 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read St Anne's Residential Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting St Anne's Residential Care Home, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit St Anne's Residential Care Home, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund St Anne's Residential Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees