Heatherdene

14 Southfields Road, Eastbourne, BN21 1BU

01323642715

Care Type

Residential Care

Inspection date

23 January 2020

Provider

Heatherdene Limited

Beds

10 beds

About Heatherdene

Heatherdene is a residential care home in East Sussex, supporting people living with mental health conditions. The findings below set out the CQC's most recent assessment of the service.

Heatherdene is a residential care home providing personal care to 7 people, with capacity for up to 10 residents. The service supports people living with a range of mental health conditions, including schizophrenia, helping them to live as independently as possible. The home operates from one adapted building and functions as a separate entity from an adjacent supported living service that has since been established.

Source: CQC inspection report, 13 February 2020

Specialist Care

Mental healthOlder peopleSensory impairments

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 10 places — this is not a vacancy count
Registration checked: Registered · BN21 1BU

Registered care categories

Caring for adults over 65 yrs; Mental health conditions; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 13 February 2020. Latest inspection date recorded: 23 January 2020.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Heatherdene's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Heatherdene, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Heatherdene, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Heatherdene's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees