The Bungalow

This small residential care home supports four people with learning disabilities, with accommodation mainly on the ground floor and additional bedroom and lounge space upstairs. The home is situated close to local amenities and provides residents with access to a garden.

Staff have received training in recognising and reporting abuse, ensuring people are protected from harm. The provider is currently reviewing restrictive practices and working to build staff confidence in raising concerns. While staff did not always feel listened to previously, recent changes have resulted in some improvement in this area.

The home assesses risks to people's safety, though improvements are needed in fire safety procedures to ensure adequate protection for all residents.