Tanglewood

252 Canterbury Road, Hawkinge, Folkestone, Kent, CT18 7AY

Care Type

Residential Care

Inspection date

4 February 2019

Provider

Specialised Housing and Care Ltd

Beds

5 beds

About Tanglewood

Tanglewood is a residential care home in Kent, providing accommodation and personal care for a small number of people with learning disabilities and complex health care needs. Details of the most recent CQC inspection are set out below.

Tanglewood is a small residential service providing accommodation and personal care for up to four people with learning disabilities and complex health care needs. At inspection, three people were living there, all registered blind. The service encourages residents to participate actively in their local community, with people attending clubs, sporting events, visiting local shops and pubs.

There are no signs outside identifying it as a care home, supporting integration into the neighbourhood.

Residents and their relatives reported feeling safe at the service. Staff understood their safeguarding responsibilities and supported people around risks, including encouraging positive risk-taking. During the inspection, inspectors found that while accidents and incidents were documented, there was no formal recording process reviewed by the registered manager.

Following discussion with inspectors, the registered manager implemented improvements to quality checks and incident documentation.

Source: CQC inspection report, 19 March 2019

Specialist Care

Learning disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 5 places — this is not a vacancy count
Registration checked: Registered · CT18 7AY

Registered care categories

Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 19 March 2019. Latest inspection date recorded: 4 February 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Tanglewood's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Tanglewood, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Tanglewood, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Tanglewood's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees