Tall Trees

Tall Trees, in Essex, is a residential care home providing personal and nursing care for up to 44 people, including those living with dementia and mental health support needs. The CQC rated the home Good overall. Inspectors found staff kind, caring and respectful, with good support for independence and healthier living, though some areas of the building showed wear and tear and were not well suited to residents living with dementia.

Leadership was rated as requiring improvement. Staff feedback was mixed, with many feeling unsupported by management, and healthcare professionals noted inconsistencies in communication and delays in reporting safeguarding concerns. The registered manager acknowledged these shortfalls and had begun making changes, which inspectors said needed to be sustained over time.