Sutton Rose Care Home

St. Michaels Road, Sutton Coldfield, B73 5FU

01217167117

Care Type

Nursing Care

Inspection date

8 July 2021

Provider

Macc Care (Boldmere) Ltd

Beds

85 beds

About Sutton Rose Care Home

Sutton Rose Care Home brings nursing care to the Birmingham community, offering families a local option when looking for support for an older loved one. The team there understands how significant this decision can be, and the home aims to provide a familiar, comfortable environment where residents can feel at ease. For families in and around Birmingham, having a care home close by can make a real difference to staying connected with those who matter most.

This care home provides personal and nursing care to 22 residents aged 65 and over, though it can accommodate up to 85 people. The service is organized across three floors, each with its own communal areas.

During the inspection, significant concerns were identified with medicines management. People did not always receive their medicines as prescribed, and audits by the management team and provider failed to ensure medicines were safely managed. Additionally, care records were not always accurately completed and CCTV was not being used in line with current guidance.

While residents had personalized care plans and risk assessments in place to help staff manage associated risks safely, these systems were not functioning as intended.

Source: CQC inspection report, 24 August 2021

Specialist Care

DementiaOlder peoplePhysical disabilitiesYounger adults

Photographs of the home

Practical details from the provider

Facilities include a cinema, gym, wellness suite and faith room.
The provider says bedrooms have en-suite wet rooms.

Published on the provider's website, checked 2 October 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 85 places — this is not a vacancy count
Registration checked: Registered · B73 5FU

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 24 August 2021. Latest inspection date recorded: 8 July 2021.

Safe: Requires improvement
Effective: Requires improvement
Caring: Requires improvement
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Caring: How do staff protect privacy, dignity and each person’s choices?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Sutton Rose Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Sutton Rose Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Sutton Rose Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Sutton Rose Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees