Sursum Limited Bramley House

The following is CQC's published account of its assessment, published 11 August 2025. References to “we” mean CQC. It describes findings at that time.

Date of Assessment: 5 August 2025. The service is a care home providing support to older people, including those living with dementia. There were 31 people living at Bramley House at the time of the assessment. The assessment was carried out because the provider was previously in breach of the legal regulation in relation to good governance. Improvements were found at this assessment and the provider was no longer in breach of this regulation.

The provider had clear safeguarding processes, which staff understood and followed to help keep people safe. Staff were confident the management team would act on any concerns they raised. Safety equipment in the service was regularly checked and serviced to support the safe delivery of care. Action was taken when checks identified any faults with safety equipment.

People were supported to take any medicines safely and staff kept accurate records of all medicines in the service.

Leaders and staff had a shared vision and culture based on listening, learning and trust. Leaders were visible, knowledgeable and supportive, helping staff develop in their roles. Staff said the registered manager displayed the provider’s values in the way they worked. The provider had effective governance systems, which identified shortfalls and ensured improvements were made.