Stratford Court

35 Highfield Road, Hall Green, Birmingham, West Midlands, B28 0EU

01217783366

Care Type

Residential Care

Inspection date

28 September 2022

Provider

Ashdale Care Homes Limited

Beds

30 beds

About Stratford Court

Stratford Court is a residential care home in Birmingham, offering a familiar and homely setting for older people who need a little extra support in their daily lives. Families looking for care in the area will find a place where the focus is on making residents feel comfortable and at ease. It can be a big decision choosing the right home for a loved one, and the team at Stratford Court understands how much that choice matters.

Stratford Court provides personal care and support for up to 30 people, some living with dementia, across two floors with communal areas and a dining room. At inspection, 25 people were using the service. While staff demonstrated awareness of risks to residents and responded appropriately to accidents and incidents, quality assurance systems were not being used effectively to oversee the service.

Environmental monitoring systems were lacking, with no consistent recording of fire drills, personal evacuation plans, fridge temperatures, or equipment servicing. Care plans and risk assessments had not been consistently reviewed and updated, and accident information was not analysed for learning opportunities.

The home's admission arrangements were inconsistent, with the provider not always fully assessing people before entry. Visiting policies did not reflect current government guidance, requiring relatives to make appointments. Although staff felt supported in their roles, formal arrangements were not in place to routinely review their knowledge and skills or identify learning gaps.

Source: CQC inspection report, 23 December 2022

Specialist Care

Older people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 30 places — this is not a vacancy count
Registration checked: Registered · B28 0EU

Registered care categories

Caring for adults over 65 yrs.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 23 December 2022. Latest inspection date recorded: 28 September 2022.

Safe: Requires improvement
Effective: Requires improvement
CaringPublished 12 April 2019: Good
ResponsivePublished 12 April 2019: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Stratford Court's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Stratford Court, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Stratford Court, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Stratford Court's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees