Willow Grange Care Home

Willow Grange Care Home in Solihull provides accommodation and personal or nursing care for up to 46 people, including those living with dementia. The CQC rated the service Good overall. The inspection followed a Coroner's Regulation 28 report after a resident's death, and inspectors found the provider had largely met its requirements, though some areas still needed improvement.

Staff knew people well, managed risks and medicines safely, and worked well with healthcare professionals. People and relatives spoke highly of the approachable registered manager. However, well-led practice required improvement: policies had not been robustly reviewed and audits had failed to pick up the issues inspectors identified, though action was taken promptly once raised.