St Stephen's Court

Brunel Terrace, Scotswood Road, Newcastle upon Tyne, Tyne and Wear, NE4 7NL

01912730303

Care Type

Nursing Care

Inspection date

22 December 2022

Provider

Careline Lifestyles (UK) Ltd

Beds

30 beds

About St Stephen's Court

St Stephen's Court is a nursing home located in Newcastle upon Tyne, North East. Its registered care categories include dementia, learning disabilities, mental health, physical disabilities, sensory impairments, and younger adults. The home has 30 beds. CQC records an overall rating of Good, published in April 2023. The home is operated by Careline Lifestyles (UK) Ltd.

Specialist Care

DementiaLearning disabilitiesMental healthPhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing; Rehabilitation services; Residential substance misuse treatment and/or rehabilitation service
Registered capacity: 30 places — this is not a vacancy count
Registration checked: Registered · NE4 7NL

Registered care categories

Caring for adults under 65 yrs; Caring for people whose rights are restricted under the Mental Health Act; Dementia; Eating disorders; Learning disabilities; Mental health conditions; Physical disabilities; Sensory impairment; Substance misuse problems.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 1 April 2023. Latest inspection date recorded: 22 December 2022.

Safe: Good
EffectivePublished 28 March 2020: Good
CaringPublished 28 March 2020: Good
ResponsivePublished 28 March 2020: Good
Well-led: Requires improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read St Stephen's Court's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting St Stephen's Court, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit St Stephen's Court, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund St Stephen's Court's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees