Wallace House

Ravensworth Road, Dunston, Gateshead, Tyne and Wear, NE11 9AE

01914603031

Care Type

Nursing Care

Inspection date

3 August 2023

Provider

Akari Care Limited

Beds

40 beds

About Wallace House

Wallace House is a nursing home in Gateshead. Further details from the Care Quality Commission's most recent findings are set out below.

I appreciate you sharing this text, but there's nothing to clean up here. This section consists entirely of inspector methodology and regulatory boilerplate that should be removed according to your instructions. There is no content describing the actual care home, its services, residents, or quality of care observations.

Please provide the full inspection summary text that contains substantive information about the care home itself.

Source: CQC inspection report, 11 October 2023

Specialist Care

DementiaLearning disabilitiesMental healthOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 40 places — this is not a vacancy count
Registration checked: Registered · NE11 9AE

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 11 October 2023. Latest inspection date recorded: 3 August 2023.

Safe: Good
Effective: Good
CaringPublished 21 December 2018: Good
ResponsivePublished 21 December 2018: Good
Well-led: Good

Read Wallace House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Wallace House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Wallace House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Wallace House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees