St Mary's House

54, Earsham Street, Bungay, Suffolk, NR35 1AQ

01986892444

Care Type

Residential Care

Inspection date

30 November 2022

Provider

Innomary Limited

Beds

28 beds

About St Mary's House

St Mary's House is a residential care home in Suffolk, providing personal care for older people, including those living with dementia. The findings below set out the CQC's most recent view of the service.

St Mary's House provides personal care for up to 28 older people and those living with dementia, with 24 residents at the time of inspection. The service has effective safeguarding systems in place to protect people from abuse, and residents receive their medicines as prescribed. Staff levels are adequate to safely support residents, and staff members are caring while promoting independence and offering people choice and control over their lives.

While improvements have been made to quality and safety monitoring systems since the previous inspection, governance processes have not yet identified all issues found during this inspection. The registered manager is taking action to address concerns raised, though some remedial actions remain incomplete. Overall, the service demonstrates commitment to supporting residents in the least restrictive way and in accordance with their best interests.

Source: CQC inspection report, 22 December 2022

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesSensory impairments

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 28 places — this is not a vacancy count
Registration checked: Registered · NR35 1AQ

Registered care categories

Caring for adults over 65 yrs; Dementia; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 22 December 2022. Latest inspection date recorded: 30 November 2022.

Safe: Requires improvement
Effective: Good
CaringPublished 2 December 2017: Good
ResponsivePublished 2 December 2017: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read St Mary's House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting St Mary's House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit St Mary's House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund St Mary's House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees