Dell House

5 Nelson Way, Beccles, Suffolk, NR34 9PH

01502449855

Care Type

Residential Care

Inspection date

2 December 2021

Provider

Cygnet Care Limited

Beds

70 beds

How this home compares nearby

Of 7 care homes for older people within 5 miles, 1 is rated higher by CQC, 5 are the same and 1 is lower.

4 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 21 October 2026. How we compare homes | See the nearby homes

Rating history

GoodDec 2021

First inspected by CQC in 2021, rated Good.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Cygnet Care Limited, which runs 3 care homes in England: 3 rated Good.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Dell House

Dell House is a residential care home in Suffolk, providing care for older people aged 65 and over. Further detail on the CQC's most recent findings is set out below.

Dell House accommodates up to 66 people aged 65 and over, with 50 residents at the time of inspection. Residents reported feeling safe, with staff demonstrating good understanding of safeguarding practices. Individual risk assessments and care plans guide staff in minimising risks to each person's wellbeing.

Medicines are managed safely with proper monitoring and administration procedures in place. Any errors are identified and addressed promptly. The home maintains high cleanliness standards and has implemented appropriate infection control processes to minimise transmission risks.

Source: CQC inspection report, 30 December 2021

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairments

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 70 places — this is not a vacancy count
Registration checked: Registered · NR34 9PH

Registered care categories

Caring for adults over 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 30 December 2021. Latest inspection date recorded: 2 December 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Dell House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Dell House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Dell House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Dell House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees