St Martins Residential Home

63 St Martin's Lane, Wallasey, Merseyside, CH44 1BG

01516399877

Care Type

Residential Care

Inspection date

9 March 2023

Provider

Assistwide Limited

Beds

16 beds

Rating history

Requires ImprovementJan 2016
Requires ImprovementFeb 2017
Requires ImprovementAug 2018
Requires ImprovementJul 2019
Requires ImprovementMay 2021
Requires ImprovementMay 2023

Rated Requires Improvement at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Assistwide Limited runs in England.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About St Martins Residential Home

St Martins Residential Home brings a sense of community and familiarity to those looking for residential care on the Wirral. The home offers a place where people can feel settled and supported, in a part of the country known for its strong local spirit and close-knit neighbourhoods. For families beginning the search for care, it can be reassuring to know there is a dedicated team on hand working to make residents feel at home.

St Martins Residential Home accommodates 16 people with mental health needs, though 13 were residing there at inspection. Significant concerns were identified regarding risk assessment and medicine management, with staff lacking proper understanding of the Mental Capacity Act 2005 and its application. The provider demonstrated insufficient knowledge around financial responsibilities and consent procedures.

Quality monitoring systems were not used effectively to identify and mitigate risks, and policies did not adequately support least restrictive practice despite staff intentions to do so.

The registered manager had made improvements to the physical environment and safety checks were up to date, though additional fire safety improvements were required. Staff received regular training, supervision and attended meetings, with adequate staffing levels on the inspection day. Referrals to other professionals were made promptly when needed.

However, recruitment practices required further attention and systems needed strengthening to ensure people received maximum choice and control in their lives.

Source: CQC inspection report, 3 May 2023

Specialist Care

Mental health

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 16 places — this is not a vacancy count
Registration checked: Registered · CH44 1BG

Registered care categories

Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 3 May 2023. Latest inspection date recorded: 9 March 2023.

Safe: Requires improvement
Effective: Requires improvement
CaringPublished 30 July 2019: Good
ResponsivePublished 30 July 2019: Requires improvement
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Responsive: How are care plans, activities and complaints adapted to each resident?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read St Martins Residential Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting St Martins Residential Home, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit St Martins Residential Home, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund St Martins Residential Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees