Richmond Residential Home

80 Penkett Road, Wallasey, Merseyside, CH45 7QW

01516393050

Care Type

Residential Care

Inspection date

20 September 2021

Provider

Milecertain Limited

Beds

20 beds

About Richmond Residential Home

Richmond Residential Home is a residential care home in Wirral, providing support for people with mental health needs. Details of the most recent CQC inspection are set out below.

Richmond Residential Home accommodates up to 20 people with mental health support needs. At the time of inspection, 17 people were living there. The service has implemented improved systems to monitor quality and safety, with regular internal and external checks to ensure the building and equipment remain safe.

However, while most risks to people had been assessed, not all residents had received a COVID-19 risk assessment. Staff received appropriate training to support people effectively.

Source: CQC inspection report, 5 October 2021

Specialist Care

Mental health

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 20 places — this is not a vacancy count
Registration checked: Registered · CH45 7QW

Registered care categories

Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 5 October 2021. Latest inspection date recorded: 20 September 2021.

Safe: Requires improvement
EffectivePublished 21 May 2019: Good
CaringPublished 21 May 2019: Good
ResponsivePublished 21 May 2019: Good
Well-led: Good

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?

These are questions for your visit, not a claim about conditions today.

Read Richmond Residential Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Richmond Residential Home, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Richmond Residential Home, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Richmond Residential Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees