St Margarets Care Home

St Margarets Care Home accommodates up to 16 older people, some living with dementia. The home demonstrated strong infection control practices, including scheduled visitor management with limited access areas and escort protocols. Staff were assigned to care for the same people to minimize transmission risk, and the facility maintained high cleaning standards with increased attention to frequently touched surfaces. The provider ensured adequate supplies of personal protective equipment and supported residents in understanding their importance. Regular COVID-19 testing enabled prompt protective action, while additional risk assessments were completed for staff at increased vulnerability. Management provided robust support to staff throughout the pandemic, including recruitment of additional team members when needed.