St Gregory's House Limited

St Gregory's House provides personal care and accommodation for up to 30 older people, including those with nursing needs, physical disabilities or dementia. The CQC found the service had declined from good to requires improvement, with a breach relating to good governance. Records for medicines, risk and incident management were not always accurate or effective, and there had been no registered manager since July 2025, though a new management team was making proactive improvements.

Inspectors found staff kind, attentive and appropriately trained, with people receiving medicines safely and enough staff on duty. People and relatives praised the food and felt cared for, though some wanted more activities and were unclear about recent management changes. Some interactions observed lacked meaningful engagement between staff and residents.