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St George's HotelCornwall

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Rated:Requires ImprovementResidential

St George's Hotel

St George's Road, Truro, Cornwall, TR1 3JE
01872272554
Care Type

Residential Care

Inspection date

11 October 2022

Provider

St George's Hotel Limited

Beds

22 beds

How this home compares nearby

Of 5 care homes for older people within 5 miles, 4 are rated higher by CQC, 1 is the same and none are lower.

1 of these nearby homes has been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

  1. GoodMar 2016
  2. GoodApr 2017
  3. GoodMay 2018
  4. Requires ImprovementNov 2022

Rating dropped from Good to Requires Improvement in 2022.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home St George's Hotel Limited runs in England.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About St George's Hotel

St George's Hotel is a residential care home in Cornwall, providing personal care for older people, including some living with dementia. Details of the Care Quality Commission's most recent findings are set out below.

St Georges Hotel provides personal care for up to 22 older people, some living with dementia. At inspection, 17 people were using the service.

Staff had not completed necessary checks and records to ensure people's safety. Practice fire evacuations had not been carried out, and health monitoring information was not always recorded correctly. When healthcare professionals provided advice, actions taken were not always documented, making it difficult to monitor people's progress.

Medicine management was inconsistent with best practice standards, creating safety concerns for residents. The home did not follow proper procedures for managing, administering and checking medicines.

Source: CQC inspection report, 15 November 2022

Specialist Care

Older people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing
Registered capacity
22 places — this is not a vacancy count
Registration checked
Registered · TR1 3JE

Registered care categories

Caring for adults over 65 yrs.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 15 November 2022. Latest inspection date recorded: 11 October 2022.

Safe
Requires improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires improvement

Questions prompted by these ratings

  • Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
  • Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read St George's Hotel's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting St George's Hotel, consider asking...

  1. 1.What happens if my relative's care needs increase significantly -- will they have to move?
  2. 2.How do you handle concerns or complaints from families?
  3. 3.What does the monthly fee cover and what will cost extra?
  4. 4.How do you keep families informed about their relative's day-to-day wellbeing?
  5. 5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit St George's Hotel, look out for...

  1. 1.Do staff greet residents by name and stop to chat?
  2. 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
  3. 3.Does the home smell fresh and feel clean without being clinical?
  4. 4.Do residents look comfortable and at ease, or anxious and withdrawn?
  5. 5.Does the manager answer your questions openly or deflect?

Could the NHS fund St George's Hotel's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

St George's Road, Truro, Cornwall, TR1 3JE

CQC Logo

St George's Hotel

CQC overall rating

Requires Improvement

Inspection date: 11 October 2022

View full inspection report
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