High View

Old Falmouth Road, Truro, Cornwall, TR1 2HN

01872279304

Care Type

Residential Care

Inspection date

12 July 2023

Provider

Modus Care Limited

Beds

5 beds

Rating history

GoodFeb 2020
InadequateJun 2021
Requires ImprovementSept 2023

Improved from Inadequate to Requires Improvement in 2023. CQC has rated this home 3 times since 2020.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Modus Care Limited, which runs 18 care homes in England: 12 rated Good and 6 Requires Improvement.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About High View

High View is a welcoming care home in the beautiful county of Cornwall, where the relaxed pace of life and stunning surroundings provide a genuinely calming backdrop for day-to-day living. The team here is committed to making residents feel at home, and families can take comfort in knowing that the people they love are cared for with warmth and respect. Cornwall's friendly communities and open landscapes make it a place where people can truly settle and feel a sense of belonging.

High View is a residential care home providing personal care for up to five people with a learning disability or autistic people. Located on the outskirts of Truro, the home's position enables residents to walk into town independently. The service supports people by providing accommodation and personal care as part of a single integrated package, promoting choice, dignity, and independence for those using the service.

Source: CQC inspection report, 9 September 2023

Specialist Care

Learning disabilitiesOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 5 places — this is not a vacancy count
Registration checked: Registered · TR1 2HN

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 9 September 2023. Latest inspection date recorded: 12 July 2023.

Safe: Requires improvement
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read High View's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting High View, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit High View, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund High View's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees